I have been locked out of my account * times in the past ** hours. Once on the **th and...

GetHuman-mruocco's Account Access issue with Snapchat from September 2020

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The issue in GetHuman-mruocco's own words
I have been locked out of my account * times in the past ** hours. Once on the **th and the other on the **st. It says Snapchat has automated systems that try to detect when accounts are being used for things like spam. Unfortunately, sometimes legitimate accounts get locked by mistake, and it looks like your account has been locked. This makes * sense to me as this is Snapchat and I talk to like * people... so IDK who is saying I am spamming for why your server is saying that I am spamming when I am in fact not doing nothing of the sort. This needs to be addressed as I have said i have been locked out twice for no apparent reason and have gotten * explanation as to why.

GetHuman-mruocco did not yet indicate what Snapchat should do to make this right.

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Account Access issue
Reported by GetHuman-mruocco
Sep 1st, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 19567 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used

Timeline

GetHuman-mruocco started working on this issue
Sep 1st, 2020 4:47am
GetHuman-mruocco indicated the issue is not fixed yet.
Sep 1st, 2020 3:17pm