My account was hacked this morning. I woke up with calls and texts from friends asking...

GetHuman5055069's Hacked Account issue with Snapchat from July 2020

Help with my Snapchat issue
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Before contacting them, items GetHuman5055069 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5055069's own words
My account was hacked this morning. I woke up with calls and texts from friends asking if I needed the money and I was confused. Apparently someone got into my account, changed my phone number on the account and activated *-step authentication so that I can't login without needing a code to their phone. *The hacker is asking everyone on my snap for money to help with a tire repair and asking for it thorugh a cashapp unrelated to mine. *I can't log in, I can't change my password, and i can't post on my story to let people know that its a scam. Will you please help me?

GetHuman5055069 did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Hacked Account issue
Reported by GetHuman5055069
Jul 11th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 22137 others
0 customers following this

Timeline

GetHuman5055069 started working on this issue
Jul 11th 6:05pm
GetHuman5055069 indicated the issue is not fixed yet.
Jul 11th 11:02pm

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