My son changed his phone number. He logged out of his snapchat and tried to log back i...

GetHuman-areadin's Recover Account issue with Snapchat from July 2020

Help with my Snapchat issue
First: share to improve GetHuman-areadin's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-areadin may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-areadin's own words
My son changed his phone number. He logged out of his snapchat and tried to log back in. They sent him a verification code but to his old number and won’t send it to his new number as say can’t use a new device. He hasn’t updated his new number and is now stuck and lost his snapchat friends and some were for his new business venture. He is so disappointed that Snapchat helpdesk won’t send verification code to his email if they won’t send it to new phone number. Can you help ?

GetHuman-areadin did not yet indicate what Snapchat should do to make this right.

How GetHuman-areadin fixed the problem

We are waiting for GetHuman-areadin to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Snapchat

Recover Account issue
Reported by GetHuman-areadin
Jul 8th, 2020 - 3 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 22188 others
0 customers following this

Timeline

GetHuman-areadin started working on this issue
Jul 8th 8:19pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies