My snapchat account has been hacked. I received a text telling me someone had attempted...

GetHuman4802177's Hacked Account issue with Snapchat from May 2020

Help with my Snapchat issue
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Before contacting them, items GetHuman4802177 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4802177's own words
My snapchat account has been hacked. I received a text telling me someone had attempted to reset my account password, and to text back STOP if it wasn’t me. So i texted back STOP and then they hacked my account. They changed my password and phone number, so i cannot log back in. Now, they are trying to save my data and have texted several of my friends asking for their phone numbers. Please help me get back into my account or delete it so that the hacker cannot continue saving data

GetHuman4802177 did not yet indicate what Snapchat should do to make this right.

How GetHuman4802177 fixed the problem

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Hacked Account issue
Reported by GetHuman4802177
May 11th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 26224 others
0 customers following this

Timeline

GetHuman4802177 started working on this issue
May 11th 12:21am