account compromised hacker demanding ransom for account still have access to original e...

GetHuman-ayatnoss's Hacked Account issue with Snapchat from April 2020

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Before contacting them, items GetHuman-ayatnoss may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-ayatnoss's own words
account compromised hacker demanding ransom for account still have access to original email because email and password reset If u want * stop me from posting this **** online,pay me $*****"If i dnt receive anything,u best believe it will be all ova,i dnt care What’s in it. ****U probably asking how cn i trust u not gonna post them after i paid u,i dnt see a reason * do that once i get my $$$****R cops gonna save u? Nah nope,believe only thing that’s gonna save u is $$$"

GetHuman-ayatnoss did not yet indicate what Snapchat should do to make this right.

How GetHuman-ayatnoss fixed the problem

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Hacked Account issue
Reported by GetHuman-ayatnoss
Apr 12th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 24947 others
0 customers following this

Timeline

GetHuman-ayatnoss started working on this issue
Apr 12th 6:27pm
GetHuman-ayatnoss indicated the issue is not fixed yet.
Apr 13th 9:37pm

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