My Snapchat account is hacked they changed the password and the email

GetHuman-jaziemer's Hacked Account issue with Snapchat from April 2020

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Before contacting them, items GetHuman-jaziemer may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-jaziemer's own words
The problem: My Snapchat account is hacked they changed the password and the email

GetHuman-jaziemer did not yet indicate what Snapchat should do to make this right.

How GetHuman-jaziemer fixed the problem

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Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Hacked Account issue
Reported by GetHuman-jaziemer
Apr 10th, 2020 - 8 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 24697 others
0 customers following this

Timeline

GetHuman-jaziemer started working on this issue
Apr 10th 7:49am

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