I opened a SnapChat account in October. A couple of weeks ago, I accidentally deleted...

GetHuman-justpog's Account Access issue with Snapchat from January 2020

Help with my Snapchat issue
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-justpog's own words
I opened a SnapChat account in October. A couple of weeks ago, I accidentally deleted the SnapChat App from my phone. When I re-downloaded the app - it said my previous account did not exist - so I started a new account with a new user name, but the same email and mobile number which I had used originally. When I got re-added to one of my Snapchat groups, both accounts were in the group, and now when I try to log into either one of them, SnapChat is saying that my username and password are both invalid and I don’t know what to do. Please help either recover original account or delete both so that I can start fresh?

GetHuman-justpog did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Account Access issue
Reported by GetHuman-justpog
Jan 21st, 2020 - 9 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 23504 others
0 customers following this


GetHuman-justpog started working on this issue
Jan 21st 1:07am
GetHuman-justpog indicated the issue is not fixed yet.
Jan 24th 1:13am