Hey! This morning I was going to go onto snapchat, but when in opened the app it took m...

GetHuman4165126's Account Access issue with Snapchat from December 2019

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Before contacting them, items GetHuman4165126 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4165126's own words
Hey! This morning I was going to go onto snapchat, but when in opened the app it took me to the login screen. I was confused and put in my account info to log in. A little thing popped up saying that my account has been locked. I don't know why it would be locked, so I just wanted to ask why so I could fix the problem. I would like to fix the problem to ultimately get my account back, especially because today is my birthday. Thanks in advance, Taylor. Please respond ASAP.

GetHuman4165126 did not yet indicate what Snapchat should do to make this right.

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Account Access issue
Reported by GetHuman4165126
Dec 28th, 2019 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 21524 others
0 customers following this

Timeline

GetHuman4165126 started working on this issue
Dec 28th, 2019 5:00pm
GetHuman4165126 indicated the issue is not fixed yet.
Dec 29th, 2019 5:35pm