Someone stole my information and changed my password and username to my Snapchat
GetHuman-paulgerm's Hacked Account issue with Snapchat from December 2019
Help with my Snapchat issue
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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-paulgerm's own words
The problem: Someone stole my information and changed my password and username to my Snapchat
GetHuman-paulgerm did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-paulgerm fixed the problem
We are waiting for GetHuman-paulgerm to fix the problem and share the solution with the rest of us customers.
Please help with my Snapchat issue
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We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
GetHuman-paulgerm indicated the issue is not fixed yet.
Dec 29th, 2019 12:42am
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