Someone stole my information and changed my password and username to my Snapchat

GetHuman-paulgerm's Hacked Account issue with Snapchat from December 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-paulgerm's own words
The problem: Someone stole my information and changed my password and username to my Snapchat

GetHuman-paulgerm did not yet indicate what Snapchat should do to make this right.

How GetHuman-paulgerm fixed the problem

We are waiting for GetHuman-paulgerm to fix the problem and share the solution with the rest of us customers.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Hacked Account issue
Reported by GetHuman-paulgerm
Dec 28th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 21485 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used

Timeline

GetHuman-paulgerm started working on this issue
Dec 28th, 2019 12:32am
GetHuman-paulgerm indicated the issue is not fixed yet.
Dec 29th, 2019 12:42am

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