I have two accounts on Snapchat, but it was closed by your company. I don’t know why, b...

GetHuman-danejai's Hacked Account issue with Snapchat from December 2019

Help with my Snapchat issue
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Before contacting them, items GetHuman-danejai may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-danejai's own words
I have two accounts on Snapchat, but it was closed by your company. I don’t know why, but I hope you answer me and I hope to retrieve them.*Thank you verry mush

GetHuman-danejai did not yet indicate what Snapchat should do to make this right.

How GetHuman-danejai fixed the problem

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Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Hacked Account issue
Reported by GetHuman-danejai
Dec 25th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 21237 others
0 customers following this

Timeline

GetHuman-danejai started working on this issue
Dec 25th, 2019 12:43am
GetHuman-danejai indicated the issue is not fixed yet.
Dec 25th, 2019 5:34am

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