I recently got a new phone and tried to log into my Snapchat, but it’s saying my phone...

GetHuman4054527's customer service issue with Snapchat from December 2019

Help with my Snapchat issue
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman4054527's own words
I recently got a new phone and tried to log into my Snapchat, but it’s saying my phone number or email doesn’t exist this happened to me last time and I had to create a new account, well I don’t want to create a new account this time. I only have one email and phone number and I know it’s the right information. Is there any way you can tell me what’s going on?

GetHuman4054527 did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Customer service issue
Reported by GetHuman4054527
Dec 6th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 19360 others
0 customers following this

Timeline

GetHuman4054527 started working on this issue
Dec 6th, 2019 11:06pm

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