I recently got a new phone and tried to log into my Snapchat, but it’s saying my phone...

GetHuman4054527's customer service issue with Snapchat from December 2019

Help with my Snapchat issue
First: share to improve GetHuman4054527's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4054527 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman4054527's own words
I recently got a new phone and tried to log into my Snapchat, but it’s saying my phone number or email doesn’t exist this happened to me last time and I had to create a new account, well I don’t want to create a new account this time. I only have one email and phone number and I know it’s the right information. Is there any way you can tell me what’s going on?

GetHuman4054527 did not yet indicate what Snapchat should do to make this right.

How GetHuman4054527 fixed the problem

We are waiting for GetHuman4054527 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4054527
Dec 6th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 19360 others
0 customers following this


GetHuman4054527 started working on this issue
Dec 6th, 2019 11:06pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies