My ex partner has got my snap chat account and he has changed the email address and pho...
GetHuman-leahfram's Hacked Account issue with Snapchat from November 2019
Help with my Snapchat issue
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-leahfram's own words
My ex partner has got my snap chat account and he has changed the email address and phone number associated with the account to his own also has changed all passwords. I have asked him for these which he is refusing to give me saying he has deactivated the account, this is untrue as if type his number into snapchat its linked to my account, there is personal and family photos on here which I do not wish to loose. my account details are below.*Username: leah.adele***Mobile being used: ************email: unsure
GetHuman-leahfram did not yet indicate what Snapchat should do to make this right.
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