My snapchat account has been hacked! My email and phone number has been changed too...

GetHuman-fc_barce's Hacked Account issue with Snapchat from September 2019

Help with my Snapchat issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-fc_barce's own words
My snapchat account has been hacked! My email and phone number has been changed too!!! I can’t log in

GetHuman-fc_barce did not yet indicate what Snapchat should do to make this right.

How GetHuman-fc_barce fixed the problem

We are waiting for GetHuman-fc_barce to fix the problem and share the solution with the rest of us customers.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Hacked Account issue
Reported by GetHuman-fc_barce
Sep 9th, 2019 - a year ago
Seen by 18 customers so far
Similar issue to 48868 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used


GetHuman-fc_barce started working on this issue
Sep 9th, 2019 2:52pm
GetHuman-fc_barce confirmed the issue is fixed. Hooray!
Sep 10th, 2019 6:23pm

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