I’ve messaged Snapchat multiple times, more then likely ** or more times and the proble...

GetHuman3078751's Recover Account issue with Snapchat from June 2019

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The issue in GetHuman3078751's own words
I’ve messaged Snapchat multiple times, more then likely ** or more times and the problem still is not fixed. My account has been locked for multiple months. I go through the Snapchat website and I am able to unlock my account. So Snapchat website says my account is unlocked and I’m able to log in. An as well a Snapchat worker had said my account is unlocked as well. However everything I try to log in it says my account is temporarily locked. But then I wait and go to the website to “unlock” my account it says permanently locked. Not sure why it’s given me two different locked methods. And I logged into a friends Snapchat with my username and password it worked. So I’m not sure what’s going on. I have waited months tried everything possible and yes I have read and went through the Snapchat policy regarding why it may be locked. I would like a detailed reason why this is happening to me. Thank you so much for everything and helping me out I hope you have a great day!

GetHuman3078751 did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Recover Account issue
Reported by GetHuman3078751
Jun 13th, 2019 - 4 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 39669 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used


GetHuman3078751 started working on this issue
Jun 13th, 2019 3:43am
GetHuman3078751 indicated the issue is not fixed yet.
Jun 13th, 2019 7:54am
GetHuman3078751 indicated the issue is not fixed yet.
Jun 16th, 2019 2:59pm

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