Phone Numbers Contact Information Customer Service Fix Common Issues Local Listings Get the App

I got my account suspended*locked again. I believe I sent an email the other day but I...

GetHuman-bensonli's customer service issue with Snapchat from May 2019

Help with my Snapchat issue

First: share to improve GetHuman-bensonli's odds

Strength in numbers! Companies respond better when others are watching.

Before contacting them, items GetHuman-bensonli may need:

Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used

The issue in GetHuman-bensonli's own words

check my stories and texts ... I got my account suspended*locked again. I believe I sent an email the other day but I just really need it in order to communicate. I haven’t done anything illegal or use third party apps. I only use Snapchat to communicate and I think the only reason I got banned was because of my jail broken device status. If it hurts that bad to use it then i won’t use Snapchat when my device is jailbroken. If you guys can, please try to fix this, it’s really inconvinient. Thank you and please try to get this fixed ASAP. Email - BensonL*****@***.com**Update *********It got fixed * days ago but my account is locked again today. I seriously just went into Snapchat once accidentally with my jail broken device and immediate exit out after. Welp, I guess that didn’t matter since I still got my account blocked again. Please help

I entered Snapchat with my jailbroken Erastus accidentally

GetHuman-bensonli did not yet indicate what Snapchat should do to make this right.

I have an issue with Snapchat too

How GetHuman-bensonli fixed the problem

We are waiting for GetHuman-bensonli to fix the problem and share the solution with the rest of us customers.

Please help with my Snapchat issue

Prefer a step by step guide?

We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.

How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.

I have sent two other emails and got nothing back and I am upset. My Snapchat acc...****o,i logged out of my snapchat account the other day and when i go to log in a...I got my Snapchat account suspended*locked. I’m assuming the reason I got banned...I got locked out of my Snapchat account Locked out of Snapchat account and got this email:**Snapchat has automated system...Hi Snapchat. I was logged out of my account the other day and it says that I am l...I got two snapchat accounts on my email account and I can't log into the other an...I am currently locked out of my Snapchat account. I believe my account was hacked...

Do you have a customer issue as well?

We can help you get Snapchat's attention and get better help faster. Tap below to get started.

Help from Real People?

If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.

Chat with a Live Expert

Having Snapchat issues too?

Get tips from pros & other customers, and get it handled faster:

Write out your issue and how you'd want it fixed...For better results, write at least 100 characters

Your emailThis email address isn't valid

Snapchat

Customer service issue

Reported by GetHuman-bensonli

May 20th, 2019 - 4 years ago

I have an issue with Snapchat too

Not resolved

Seen by 22 customers so far

Similar issue to 36291 others

0 customers following this