Trying to add community filter and being asked to provide email - but email field is hi...

GetHuman2893263's customer service issue with Snapchat from May 2019

Help with my Snapchat issue
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman2893263's own words
Trying to add community filter and being asked to provide email - but email field is hidden. I can only see - 'Your name' & 'Description' fields. *That is in case I am logged-in. **If I logged-out, I will see the email field, but when I hit Submit button I am being asked to login in order to see analytics later on. After logging-in, I am not able to submit due to the previously stated error - being asked to provide an email - but email field is not visible anymore.
GetHuman2893263 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman2893263
May 9th, 2019 - a mon ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 35147 others
0 customers following this
Timeline
GetHuman2893263 started working on this issue
May 9th 3:27pm