Trying to add community filter and being asked to provide email - but email field is hi...

GetHuman2893263's customer service issue with Snapchat from May 2019

Help with my Snapchat issue
First: share to improve GetHuman2893263's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2893263 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman2893263's own words
Trying to add community filter and being asked to provide email - but email field is hidden. I can only see - 'Your name' & 'Description' fields. *That is in case I am logged-in. **If I logged-out, I will see the email field, but when I hit Submit button I am being asked to login in order to see analytics later on. After logging-in, I am not able to submit due to the previously stated error - being asked to provide an email - but email field is not visible anymore.
GetHuman2893263 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman2893263 fixed the problem
We are waiting for GetHuman2893263 to fix the problem and share the solution with the rest of us customers.
Please help with my Snapchat issue
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman2893263
May 9th, 2019 - a mon ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 35147 others
0 customers following this
GetHuman2893263 started working on this issue
May 9th 3:27pm