I have an active snapchat account and I had to change the password because a few of my...

GetHuman2890514's Account Access issue with Snapchat from May 2019

Help with my Snapchat issue
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Before contacting them, items GetHuman2890514 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2890514's own words
I have an active snapchat account and I had to change the password because a few of my friends had my password and were logging into it. I dont remember the password that I changed it to and when I try to reset it it tells me that it doesnt recognize the email, but I dont have another email so I know that it is under that email. So iv now lost all my streaks and have not been able to access my account in almost week!! What information do I need to give yall to be able to get back into my account??
GetHuman2890514 did not yet indicate what Snapchat should do to make this right.
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Account Access issue
Reported by GetHuman2890514
May 9th, 2019 - 2 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 35107 others
0 customers following this
Timeline
GetHuman2890514 started working on this issue
May 9th 2:36am