i have been in a domestic violence situation with my mother , i have moved out although...

GetHuman2225251's customer service issue with Snapchat from February 2019

1 view
 | 
29420 similar
 | 
0 following
Help with my Snapchat issue
First: share to improve GetHuman2225251's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2225251's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2225251 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2225251 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2225251's own words
i have been in a domestic violence situation with my mother , i have moved out although she has acesss to my old phone and she has hacked into my snap chat account and is posting pictures and videos that were privately saved in my memories .... she also hacked into my email and every other option that would allow me to regain access i just want the account deleted and wiped because she is committed defamation of character at this point and it’s crucial that this get taken care of because i could loose everything including ruin my life because the pictures and videos posted were of activities that i did as a minor
GetHuman2225251 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman2225251 fixed the problem
We are waiting for GetHuman2225251 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2225251 fixes it.
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman2225251
Feb 17th, 2019 - 8 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 1 customer so far
Similar issue to 29420 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman2225251 started working on this issue
Feb 17th 2:12am