I always back up all my memories and today y tried looking at some and I realized that...

GetHuman2223653's customer service issue with Snapchat from February 2019

1 view
29396 similar
0 following
Help with my Snapchat issue
First: share to improve GetHuman2223653's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2223653's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2223653 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2223653 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman2223653's own words
I always back up all my memories and today y tried looking at some and I realized that all my memories have been deleted from this past year or so.. I still have my memories from other years ago just not the recent ones. This is very upsetting since I had a ton of amazing memories captured and they are now gone! Please help me get them back I would appreciate it so much if I had the chance to get then back. Thanks.
GetHuman2223653 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman2223653 fixed the problem
We are waiting for GetHuman2223653 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2223653 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2223653
Feb 16th, 2019 - 8 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 1 customer so far
Similar issue to 29396 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman2223653 started working on this issue
Feb 16th 8:15pm