My Snapchat keeps crashing and it keeps happening. I have been using Snapchat on my LG...

GetHuman-ingridau's customer service issue with Snapchat from February 2019

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Help with my Snapchat issue
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Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ingridau will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ingridau can let us know if they help or not.
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Before contacting them, items GetHuman-ingridau may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-ingridau's own words
My Snapchat keeps crashing and it keeps happening. I have been using Snapchat on my LG Android phone for * years and it was okay at first when I used Snapchat on this phone although it would still crash, it has been crashing so much. I take a snap and it crashed before I could add any texts or stickers or even to send! It is really irritating and time consuming and I have never seem to get a solution for it. I tried clearing my data and cache and even all of my memories on Snapchat but nothing work. Please help

GetHuman-ingridau did not yet indicate what Snapchat should do to make this right.

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Snapchat

Customer service issue
Reported by GetHuman-ingridau
Feb 9th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 28770 others
0 customers following this

Timeline

GetHuman-ingridau started working on this issue
Feb 9th, 2019 3:50am

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