I logged out for my snapchat because I was upgrading my phone. I tried to log but in bu...

GetHuman-rayahwil's customer service issue with Snapchat from February 2019

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Help with my Snapchat issue
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Before contacting them, items GetHuman-rayahwil may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-rayahwil's own words
I logged out for my snapchat because I was upgrading my phone. I tried to log but in but can’t remeber my password. I jut forgot my password, reset via email none of the emails I tried work so I can’t remember for my account, also when i try to reset my password via phone number it doesn’t work because the number I had when I made my snapchat is different then what my number is now. PLEASE HELP! i don’t wanna lose my memories
GetHuman-rayahwil did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-rayahwil
Feb 6th, 2019 - 4 mons ago
I have an issue with Snapchat too
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Seen by 3 customers so far
Similar issue to 28613 others
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Timeline
GetHuman-rayahwil started working on this issue
Feb 6th 11:40pm