My Snapchat is @deydey* and the email i had with my Snapchat was *****@***.com but i ch...

GetHuman-deynisha's customer service issue with Snapchat from January 2019

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Waiting to see what went wrong with our suggestion for how to get Snapchat help.
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-deynisha's own words
My Snapchat is @deydey* and the email i had with my Snapchat was *****@***.com but i changed it to *****@***.com and changed my password because it logged me out so i thought i got hacked , then when i tried to log back in it said my username and password was incorrect so i clicked forgot password and it said the email has been changed to *****@***.com so i checked my email and i tried to confirm that it wasn’t me who changed the email but nothing happened and now i can’t log in to my Snapchat or anything
GetHuman-deynisha did not yet indicate what Snapchat should do to make this right.
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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Snapchat

Customer service issue
Reported by GetHuman-deynisha
Jan 16th, 2019 - 9 mons ago
I have an issue with Snapchat too
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Seen by 23 customers so far
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Timeline
GetHuman-deynisha started working on this issue
Jan 16th 5:26pm