My Snapchat is @deydey* and the email i had with my Snapchat was *****@***.com but i ch...
GetHuman-deynisha's customer service issue with Snapchat from January 2019
Help with my Snapchat issue
First: share to improve GetHuman-deynisha's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Snapchat help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-deynisha may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-deynisha's own words
My Snapchat is @deydey* and the email i had with my Snapchat was *****@***.com but i changed it to *****@***.com and changed my password because it logged me out so i thought i got hacked , then when i tried to log back in it said my username and password was incorrect so i clicked forgot password and it said the email has been changed to *****@***.com so i checked my email and i tried to confirm that it wasn’t me who changed the email but nothing happened and now i can’t log in to my Snapchat or anything
GetHuman-deynisha did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-deynisha fixed the problem
We are waiting for GetHuman-deynisha to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.