My friend Deepanshu Jain ( username : deepanshuj** ) and I, Shreya jain ( username : sh...

GetHuman1975423's customer service issue with Snapchat from January 2019

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The issue in GetHuman1975423's own words
My friend Deepanshu Jain ( username : deepanshuj** ) and I, Shreya jain ( username : shreyajain**** ) have been super bff on snapchat for almost an year now. Which means we had "**" this emoji after our names in each other's snapchat profile. This morning when I woke up this emoji was replaced by "**" this normal best friend emoji. This issue has happened to me previously too and at that time too snapchat didn't helped me out. I am really disappointed and it takes * months to get this emoji back. I hope you can help me with this. And for more information, I always send extra snaps to Deepanshu (deepanshuj**) in order to maintain our super bff streak. I wish to get it back. :') *Thankyou.
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Customer service issue
Reported by GetHuman1975423
Jan 16th, 2019 - a mon ago
I have an issue with Snapchat too
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GetHuman1975423 started working on this issue
Jan 16th 12:59pm