I’m locked out of my Snapchat account because the email I used is no longer valid as it...

GetHuman-whithugh's customer service issue with Snapchat from January 2019

3 views
 | 
26904 similar
 | 
0 following
Help with my Snapchat issue
First: share to improve GetHuman-whithugh's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Snapchat help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-whithugh may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-whithugh's own words
I’m locked out of my Snapchat account because the email I used is no longer valid as it is an old college email, and I no longer attend the university therefore lost access to the account. I’ve had the same Snapchat account for years and I don’t want to lose all of my friends and memories. I also got a new phone and no longer have access to the old phone. I’ve logged onto my account from two devices this week and maybe that’s why I’m locked out. Please help! I don’t want to make a new account.
GetHuman-whithugh did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-whithugh fixed the problem
We are waiting for GetHuman-whithugh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-whithugh fixes it.
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman-whithugh
Jan 16th, 2019 - 9 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 3 customers so far
Similar issue to 26904 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-whithugh started working on this issue
Jan 16th 1:59am