I have a *,*** day streak with my boyfriend my snap chat name is “Lauren.shaw*” and his...
GetHuman-ocgirlwa's customer service issue with Snapchat from January 2019
Help with my Snapchat issue
First: share to improve GetHuman-ocgirlwa's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ocgirlwa's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ocgirlwa will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ocgirlwa can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Snapchat has better answers for you: Snapchat Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-ocgirlwa may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-ocgirlwa's own words
I have a *,*** day streak with my boyfriend my snap chat name is “Lauren.shaw*” and his is “carrotturner” we live in North Carolina and are without power right now. Have been trying to contact him but his phone must have died last night when the power ran out. We haven’t lost the streak yet but I’m afraid if he doesn’t get power back by today and able to charge his phone our streak will break. We live in winston Salem. My phone is on **% about to die. Please help.
GetHuman-ocgirlwa did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-ocgirlwa fixed the problem
We are waiting for GetHuman-ocgirlwa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.