Hello, my name is Sander Vandaele and I live in Belgium. I logged out my snapchat accou...

GetHuman1923405's customer service issue with Snapchat from January 2019

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Help with my Snapchat issue
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GetHuman1923405's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1923405 will want to follow the link below to head to their help center. We will check on GetHuman1923405 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1923405 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1923405's own words
Hello, my name is Sander Vandaele and I live in Belgium. I logged out my snapchat account (sander.van) two weeks ago, and I can't login now because I forgot the pasword for it. I tried to recover it by E-mail, but I couldn't because I have created another snapchat-account on the E-mail I used for this account too. So when I ask a new pasword by E-mail, Snapchat sends me a new pasword for the other * new account I created on the same E-mail. I don't know how to recover my snapchat-account sander.van, so that's why I'm contacting Gethuman. Maybe Snapchat can send me a new pasword by E-mail for this account (*****@***.com), so I can use my old snapchat account again. It's really important because my memories (video's and pictures) on this account have an emotional and great value to me! I am willing to pay for the work you or Snapchat has to do for this. So the account I want to get a new pasword for is: *Username: sander.van*E-mail: *****@***.com*(No phone number was contected) **Please help me out! **Thanks in advance,**SANDER VANDAELE*SNAPCHAT-USER (sander.van)*BELGIUM
GetHuman1923405 did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman1923405
Jan 8th, 2019 - a mon ago
I have an issue with Snapchat too
Not resolved
Seen by 3 customers so far
Similar issue to 26234 others
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Timeline
GetHuman1923405 started working on this issue
Jan 8th 4:59pm