I was logged out of my snapchat account last night, and I cannot remember my password...

GetHuman-h_vaughn's customer service issue with Snapchat from January 2019

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The issue in GetHuman-h_vaughn's own words
I was logged out of my snapchat account last night, and I cannot remember my password. I have tried every single password I could remember that I would have used, and I got locked out of my account over three different times. I use my old email account on file to help me recover or change my passwords. However, I have been trying for almost ** hours to get a reset link sent to my email that is on file, and I haven't received anything. I do not want to make a new account due to my streaks with other users, and the photos and videos that live in my Snapchat memories that consist of family and pets that are no longer here with me. I have tried everything imaginable and I need help resetting my password in any way that I can. My username for Snapchat is hannah*alexa. My email on file is *****@***.com. Please help me get my account back! **Best, *Hannah
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Customer service issue
Reported by GetHuman-h_vaughn
Jan 8th, 2019 - a mon ago
I have an issue with Snapchat too
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GetHuman-h_vaughn started working on this issue
Jan 8th 12:21am