I’ve logged out of my account and since then I’ve forgotten my password,** I’ve used my...

GetHuman-ollyneed's customer service issue with Snapchat from November 2018

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The issue in GetHuman-ollyneed's own words
I’ve logged out of my account and since then I’ve forgotten my password,** I’ve used my old email address and my old telephone number, is there anyway if I can give you the old email address and old phone number, I could then change it to my new updated phone number which you then send a verification code too and I can verify my identity that way? I’ve got a *** day streak and don’t want to lose it nor do I want to lose my account all together?
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Customer service issue
Reported by GetHuman-ollyneed
Nov 30th, 2018 - 6 mons ago
I have an issue with Snapchat too
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Seen by 3 customers so far
Similar issue to 22874 others
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GetHuman-ollyneed started working on this issue
Nov 30th, 2018 11:19am