I went on a trip I didn’t have WiFi but i take pictures and videos anyway and saved the...

GetHuman-karenxi's customer service issue with Snapchat from November 2018

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The issue in GetHuman-karenxi's own words
I went on a trip I didn’t have WiFi but i take pictures and videos anyway and saved them I have the memories on memories not camera roll Soo when I have WiFi I backup all of my pictures and videos they were ** but they didn’t show up any of the pictures it was just the snapchat logo and the background grey and when it all finished backing up I went to memories where only I can see it with the password that I have it didn’t appear any of the pictures or videos soo please can you help me I tried everything**Username: karenxiao***Password: karen****
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Customer service issue
Reported by GetHuman-karenxi
Nov 30th, 2018 - 6 mons ago
I have an issue with Snapchat too
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Seen by 2 customers so far
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Timeline
GetHuman-karenxi started working on this issue
Nov 30th, 2018 1:56am