My account was hacked by someone in Texas. I live in California and have no connections...

GetHuman1650963's customer service issue with Snapchat from November 2018

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The issue in GetHuman1650963's own words
My account was hacked by someone in Texas. I live in California and have no connections to Texas. They immediately changed my password, email, and phone number leaving me with no way of getting back into my account. However it is very easy to see that this was fraudulent and I would like to have my account given back to the rightful owner, me. They used a very wacky email and like I said before I live in California and always have. I have absolutely no connection to Texas. Help with recovering my account would be greatly appreciated.
GetHuman1650963 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman1650963
Nov 29th, 2018 - 9 mons ago
I have an issue with Snapchat too
Seen by 4 customers so far
Similar issue to 22760 others
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Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman1650963 started working on this issue
Nov 29th, 2018 3:49am
GetHuman1650963 indicated the issue is not fixed yet.
Nov 29th, 2018 3:50am