My account was hacked by someone in Texas. I live in California and have no connections...

GetHuman1650963's customer service issue with Snapchat from November 2018

4 views
 | 
22760 similar
 | 
0 following
Help with my Snapchat issue
Did that get it fixed?
Waiting to see if GetHuman1650963 fixed the issue with our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman1650963's own words
My account was hacked by someone in Texas. I live in California and have no connections to Texas. They immediately changed my password, email, and phone number leaving me with no way of getting back into my account. However it is very easy to see that this was fraudulent and I would like to have my account given back to the rightful owner, me. They used a very wacky email and like I said before I live in California and always have. I have absolutely no connection to Texas. Help with recovering my account would be greatly appreciated.
GetHuman1650963 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman1650963 fixed the problem
We are waiting for GetHuman1650963 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1650963 fixes it.
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman1650963
Nov 29th, 2018 - 9 mons ago
I have an issue with Snapchat too
Fixed
Seen by 4 customers so far
Similar issue to 22760 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman1650963 started working on this issue
Nov 29th, 2018 3:49am
GetHuman1650963 indicated the issue is not fixed yet.
Nov 29th, 2018 3:50am