I got an email from snapchat for my account with the email *****@***.com. Saying I cha...
GetHuman1697763's customer service issue with Snapchat from December 2018
Help with my Snapchat issue
First: share to improve GetHuman1697763's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1697763's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1697763 will want to follow the link below to head to their help center. We will check on GetHuman1697763 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1697763 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1697763's own words
I got an email from snapchat for my account with the email *****@***.com. Saying I changed my password but I didn't and I now can't get into my account. But I know the phone number associated with the account but I can't use it because I don't have that phone at this time. The number being ***-***-****. Account named Legitswag***. I have access to the email but I want to change my password so the person doesn't have access to it but I have no idea what they changed it to.
GetHuman1697763 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman1697763 fixed the problem
We are waiting for GetHuman1697763 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.