Every single memory on my Snapchat is gone, memories and my eyes only. The only thing t...

GetHuman1635612's customer service issue with Snapchat from November 2018

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Help with my Snapchat issue
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GetHuman1635612's next move: go to the Snapchat help center.
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1635612's own words
Every single memory on my Snapchat is gone, memories and my eyes only. The only thing that shows up are the “* year ago today” memories but I think once the day is over they will also be gone forever. I had over thousands of photos saved there, please help me.
GetHuman1635612 did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman1635612
Nov 27th, 2018 - 7 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 10 customers so far
Similar issue to 22574 others
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Timeline
GetHuman1635612 started working on this issue
Nov 27th, 2018 7:42am