My college roommate and I both have been harassed by this guy at our school (who used t...

GetHuman1633705's customer service issue with Snapchat from November 2018

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Help with my Snapchat issue
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1633705's own words
My college roommate and I both have been harassed by this guy at our school (who used to be our friend) for a couple months now. We both blocked him on Snapchat and blocked his phone number, but he continued to email us and approach us in person this past week. We have made an appointment with our Dean, and need to print out all of the proof we have of the instances of his harassment over text. We still have text messages saved but we know there are important things in the Snapchat messages that were saved by either us or him. Not all of the messages were deleted in Snapchat, but we blocked him and don’t feel comfortable unblocking him*re-adding him to access the messages. If there is any way you can send us an email or document containing all of the saved messages between us on my account and my roommates, we would greatly appreciate it. (My account is jepwolf* , please email me with any concerns)
GetHuman1633705 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman1633705
Nov 27th, 2018 - 9 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 5 customers so far
Similar issue to 22554 others
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GetHuman1633705 started working on this issue
Nov 27th, 2018 1:19am