Hi Snapchat, I got in trouble a couple weeks ago and my mom disabled my account and tod...

GetHuman-annalese's customer service issue with Snapchat from November 2018

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Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-annalese will want to follow the link below to head to their help center. We will check on GetHuman-annalese later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman-annalese may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman-annalese's own words
Hi Snapchat, I got in trouble a couple weeks ago and my mom disabled my account and today she said I could get it back but when I tried to login in it said my password was wrong and then when I tried to reset my password it said my email was invalid then I tried again and it said you were unable to process my request, and I can't use my phone number to reset the password because my phone number is hooked up to a different account
GetHuman-annalese did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman-annalese
Nov 24th, 2018 - 10 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 3 customers so far
Similar issue to 22316 others
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Timeline
GetHuman-annalese started working on this issue
Nov 24th, 2018 5:44am