I have used this account for a while because of issues with another account. I later wa...

GetHuman1613601's customer service issue with Snapchat from November 2018

22284 similar
0 following
Help with my Snapchat issue
First: share to improve GetHuman1613601's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1613601's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1613601 will want to follow the link below to head to their help center. We will check on GetHuman1613601 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1613601 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1613601's own words
I have used this account for a while because of issues with another account. I later was able to log into the other account but I didn’t want to loose the one I had so I bought and authenticatod app and created a authentication code. I got a new phone and the app was deleted leaving me with no other option to get back into my Snapchat. I have all the details if you need to prove it is me, thanks Ruby
GetHuman1613601 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman1613601 fixed the problem
We are waiting for GetHuman1613601 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1613601 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1613601
Nov 23rd, 2018 - 10 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 22284 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1613601 started working on this issue
Nov 23rd, 2018 11:21pm