This morning my snap was logged out and i went to my email and everyone kept sending me...

GetHuman1612917's customer service issue with Snapchat from November 2018

22270 similar
0 following
Help with my Snapchat issue
GetHuman1612917's next move: try the Snapchat help center again.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1612917 will want to follow the link below to head to their help center. We will check on GetHuman1612917 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1612917 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1612917's own words
This morning my snap was logged out and i went to my email and everyone kept sending me messages asking if i blocked them and i got an email form team snapchat saying my password has been changed and i didn’t change it and also got another email saying i was deactivating my snapchat account and to reactivate it i just have to log back in but it won’t let me log back in bc someone else changed my password and i tried changing it through the forget your password but it wouldn’t send anything to my email and said my email was invalid.
GetHuman1612917 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman1612917 fixed the problem
We are waiting for GetHuman1612917 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1612917 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1612917
Nov 23rd, 2018 - 10 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 22270 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1612917 started working on this issue
Nov 23rd, 2018 9:22pm
GetHuman1612917 shared this issue with friends on Facebook
Nov 23rd, 2018 9:27pm