This morning my snap was logged out and i went to my email and everyone kept sending me...
GetHuman1612917's customer service issue with Snapchat from November 2018
Help with my Snapchat issue
GetHuman1612917's next move: try the Snapchat help center again.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1612917 will want to follow the link below to head to their help center. We will check on GetHuman1612917 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1612917 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1612917's own words
This morning my snap was logged out and i went to my email and everyone kept sending me messages asking if i blocked them and i got an email form team snapchat saying my password has been changed and i didn’t change it and also got another email saying i was deactivating my snapchat account and to reactivate it i just have to log back in but it won’t let me log back in bc someone else changed my password and i tried changing it through the forget your password but it wouldn’t send anything to my email and said my email was invalid.
GetHuman1612917 did not yet indicate what Snapchat should do to make this right.
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