I went to jail for a year and when I got out my account was hacked. There are alot of i...
GetHuman-bbobuddh's customer service issue with Snapchat from November 2018
Help with my Snapchat issue
First: share to improve GetHuman-bbobuddh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bbobuddh's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bbobuddh will want to follow the link below to head to their help center. We will check on GetHuman-bbobuddh later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-bbobuddh may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-bbobuddh's own words
I went to jail for a year and when I got out my account was hacked. There are alot of important people that I need to get in touch with on my account. The account username is "buddhasvibe" and my old password was either "alex***" or "damon****". I've been trying reset the password, but the phone number I have registered to that account is no longer active and I no longer have access to the e-mail address linked to the account either. Please help me, this is the second e-mail I've written.
GetHuman-bbobuddh did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-bbobuddh fixed the problem
We are waiting for GetHuman-bbobuddh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.