someone made an account under my daughter's first and last name. she doesn't even have...

GetHuman-lissaand's customer service issue with Snapchat from November 2018

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The issue in GetHuman-lissaand's own words
someone made an account under my daughter's first and last name. she doesn't even have an acct. we have tried to take care of this by getting the stupid app and can't take care of this as parents. we do not want our daughter's first and last name on the snap chat app. this person has been commenting and liking things and we would like it deleted as soon as possible. the acct name is under emma whitlock. you need to update your security to protect others, especially since your target audience is teenagers.
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Customer service issue
Reported by GetHuman-lissaand
Nov 2nd, 2018 - a mon ago
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GetHuman-lissaand started working on this issue
Nov 2nd 8:12pm