I downloaded Snapchat on another phone of mine and I logged in on to that one just to s...

GetHuman1383232's customer service issue with Snapchat from October 2018

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Help with my Snapchat issue
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GetHuman1383232's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1383232 will want to follow the link below to head to their help center. We will check on GetHuman1383232 later to make sure it's all set or try to help escalate.
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1383232's own words
I downloaded Snapchat on another phone of mine and I logged in on to that one just to see if it would allow me to download it on that phone because it was a free minute phone. So after that it did work and then I checked my actual phone and it logged me out from there I was like OK it does work. Now after that I’ve been trying to log back in on my regular phone for the past four days and it doesn’t allow me to log back in all it does is have the little bar at the bottom the gray bar with the loading circle inside of it and it stays on that screen the whole time an if I accidentally let my phone lock or go to another app on my phone while I let that load it just goes back to the first screen you see on Snapchat where it asks you to log in or to sign up. Now from there I just swiped out of the app come back to it and tried to login again but it still doesn’t work I’ve also uninstalled Snapchat and reinstalled it and it still does not work so now I’m asking for you guys help to see if you can help me.
GetHuman1383232 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman1383232
Oct 20th, 2018 - 3 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 18389 others
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GetHuman1383232 started working on this issue
Oct 20th, 2018 9:33pm