I downloaded Snapchat on another phone of mine and I logged in on to that one just to s...
GetHuman1383232's customer service issue with Snapchat from October 2018
Help with my Snapchat issue
First: share to improve GetHuman1383232's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1383232's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1383232 will want to follow the link below to head to their help center. We will check on GetHuman1383232 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1383232 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1383232's own words
I downloaded Snapchat on another phone of mine and I logged in on to that one just to see if it would allow me to download it on that phone because it was a free minute phone. So after that it did work and then I checked my actual phone and it logged me out from there I was like OK it does work. Now after that I’ve been trying to log back in on my regular phone for the past four days and it doesn’t allow me to log back in all it does is have the little bar at the bottom the gray bar with the loading circle inside of it and it stays on that screen the whole time an if I accidentally let my phone lock or go to another app on my phone while I let that load it just goes back to the first screen you see on Snapchat where it asks you to log in or to sign up. Now from there I just swiped out of the app come back to it and tried to login again but it still doesn’t work I’ve also uninstalled Snapchat and reinstalled it and it still does not work so now I’m asking for you guys help to see if you can help me.
GetHuman1383232 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman1383232 fixed the problem
We are waiting for GetHuman1383232 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.