I can’t get into my Snapchat.. it’s tellingme it dosent recognize my email address but...

GetHuman-janiyahs's customer service issue with Snapchat from October 2018

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The issue in GetHuman-janiyahs's own words
I can’t get into my Snapchat.. it’s tellingme it dosent recognize my email address but that’s the email I use to log in anyway so I don’t understand why it’s saying that. I also went & tried my number but it tried to say that’s not the number I used to verify but I verified that account off my old number I have a new number. Even still I don’t understand why my email isn’t working THEN when I go to sign up for a new snap it says my number is already under an account which I never did smh. I JUST WANT MY SNAP BACK MAN, help please!
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Customer service issue
Reported by GetHuman-janiyahs
Oct 20th, 2018 - 3 mons ago
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Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-janiyahs started working on this issue
Oct 20th, 2018 5:03pm