i have had my my eyes only password for quite a while now, but recently i had a head in...
GetHuman1367808's customer service issue with Snapchat from October 2018
Help with my Snapchat issue
First: share to improve GetHuman1367808's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1367808's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1367808 will want to follow the link below to head to their help center. We will check on GetHuman1367808 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1367808 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1367808's own words
i have had my my eyes only password for quite a while now, but recently i had a head injury so it has caused me to forget about some things that i cannot remember. i used to remember the password for my eyes only but since this has ever happened i can’t remember it and i have not been able to sleep at night because i keep on trying to remember the password for my my eyes only as most of my unlces memories is there and he sadly passed away so i have been very eager to look at my memories with him. please i would not like for snapchat to erase all my memories as all my memories with my uncle would be wiped out and for my situation it is very unfair, i can only remember the last number. so could u please send me the password for my eyes only since you do have this information ??
GetHuman1367808 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman1367808 fixed the problem
We are waiting for GetHuman1367808 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.