My daughter is having problems with a boy harassing her, she blocks him and he makes ot...

GetHuman-wmrozmjc's customer service issue with Snapchat from October 2018

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Help with my Snapchat issue
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GetHuman-wmrozmjc's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wmrozmjc will want to follow the link below to head to their help center. We will check on GetHuman-wmrozmjc later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-wmrozmjc may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-wmrozmjc's own words
My daughter is having problems with a boy harassing her, she blocks him and he makes other names and won’t leave her alone. On Friday October ** ****. Somewhere between *-*pm he hacked her snapchat and sent nudes to all of her friends. The nudes were a pic of a girls *******. He wanted all of her friends to think it was pics of her, but it wasn’t His snapchat username is revoltz. I have been in touch with the police and I also filed a complaint with the national center for missing and exploited children . Thank you
GetHuman-wmrozmjc did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-wmrozmjc
Oct 17th, 2018 - a mon ago
I have an issue with Snapchat too
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Seen by 2 customers so far
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Timeline
GetHuman-wmrozmjc started working on this issue
Oct 17th 6:35pm