I was using Snapchat &’ I was logged back out. I tried logging in multiple times but it...
GetHuman1350349's customer service issue with Snapchat from October 2018
Help with my Snapchat issue
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GetHuman1350349's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1350349 will want to follow the link below to head to their help center. We will check on GetHuman1350349 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1350349 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1350349's own words
I was using Snapchat &’ I was logged back out. I tried logging in multiple times but it didn’t let me. I tried resetting my password * times &’ it still didn’t work. The number &’ email has been hanged meaning I can’t get a new password to reset it. Someone is still using the account &’ is sending pictures from my memories to other people on my Snapchat account. By fixing the problem, can you please delete the account permanently not letting anyone use it or get to log back in or anything please.
GetHuman1350349 did not yet indicate what Snapchat should do to make this right.
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