Someone hacked into my Snapchat account changed my email and password I have an email f...

GetHuman-shadetg's customer service issue with Snapchat from October 2018

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Help with my Snapchat issue
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GetHuman-shadetg's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shadetg will want to follow the link below to head to their help center. We will check on GetHuman-shadetg later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-shadetg may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-shadetg's own words
Someone hacked into my Snapchat account changed my email and password I have an email from Snapchat saying someone logged into my account and change my Email address I tried to click the link that they sent to say that it wasn’t me but the link does does not work I also have another Snapchat email that says someone logged into my account from a different state how do I get my account back m email address I tried to click the link that they sent to say that it wasn’t me but the link does does not work I also have another Snapchat email that says someone logged into my account from a different state how do I get my account back my email is *****@***.com
GetHuman-shadetg did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
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Customer service issue
Reported by GetHuman-shadetg
Oct 11th, 2018 - a mon ago
I have an issue with Snapchat too
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Seen by 3 customers so far
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Timeline
GetHuman-shadetg started working on this issue
Oct 11th 2:11am