I have been trying to receive my data from Snapchat. I completed all requirement in ord...

GetHuman-dixonrb's customer service issue with Snapchat from September 2018

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The issue in GetHuman-dixonrb's own words
I have been trying to receive my data from Snapchat. I completed all requirement in order to have my data shipped to me. I read that data typically saves chats up to *** days past. Once I received my data, it only showed chats up only from a month ago. All I am requesting is that Snapchat send me information in my data going back at least *** days. This information is important and Snapchat claimed to have up to *** days.
GetHuman-dixonrb did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-dixonrb
Sep 22nd, 2018 - 3 mons ago
I have an issue with Snapchat too
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Seen by 1 customer so far
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Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-dixonrb started working on this issue
Sep 22nd 5:03pm