I want to know why we cant use our own photos as our profile picture as well as bitmoji...

GetHuman1311219's customer service issue with Snapchat from October 2018

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The issue in GetHuman1311219's own words
I want to know why we cant use our own photos as our profile picture as well as bitmoji its perverts rapist killers etc... that can make a page with bitmoji and pretend to be someone else I hoe that you all would change this back because I'm scared to except people because I dont know who they are bitmoji is a cartoon which anyone can be that please put our personal picture back up as an option thanks in advance
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Customer service issue
Reported by GetHuman1311219
Oct 10th, 2018 - a mon ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1311219 started working on this issue
Oct 10th 7:51pm