I have a user name but can't get my password correct. I had my phone factory reset and...
GetHuman-atoshian's customer service issue with Snapchat from September 2018
Help with my Snapchat issue
First: share to improve GetHuman-atoshian's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-atoshian's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-atoshian will want to follow the link below to head to their help center. We will check on GetHuman-atoshian later to make sure it's all set or try to help escalate.
I have a user name but can't get my password correct. I had my phone factory reset and had to start all over loosing every picture I've taken of my five month old. I was in a abusive relationship and had to change my phone number and email address so I can't verify my email or telephone number. I need help. I have to get into Snapchat as I saved all the pictures of my son. Is there anything I can do?? Please help!
GetHuman-atoshian did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-atoshian fixed the problem
We are waiting for GetHuman-atoshian to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.