I went to do my streaks this morning and I noticed that my boyfriend and I lost our str...

GetHuman1150580's customer service issue with Snapchat from September 2018

9 views | 14620 similar | 0 following
Help with my Snapchat issue
First: share to improve GetHuman1150580's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1150580's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1150580 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1150580 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1150580's own words
I was trying to send out my streaks ... I went to do my streaks this morning and I noticed that my boyfriend and I lost our streak around *pm yesterday night and probably sometime earlier this morning but we both snapped each other so I don’t understand why we would loose it. Is there anything you can do to help me fix my problem?
After I sent him a snap he sent one back but we still lost it
They could makes this right by trying to get my streak back for me because I’ve never had this problem before
I have been a customer for * or * years now. And if you made something new I would expect it to be where you can have a streak with a group
I haven’t tried anything else because I don’t think there’s anything I can do.
How GetHuman1150580 fixed the problem

We are waiting for GetHuman1150580 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1150580 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1150580
Sep 16th, 2018 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 14620 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used


GetHuman1150580 started working on this issue
Sep 16th, 2018 1:07pm

Moving? Set Up Services in 1 Call

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians