I logged out of my Snapchat account and can’t seem to log back into. I know my email an...

GetHuman-janettme's customer service issue with Snapchat from September 2018

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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-janettme's own words
I logged out of my Snapchat account and can’t seem to log back into. I know my email and password associated with the account, but every time I enter it, it leads me back to a verification code to my previous phone number. I have a lot of pictures and videos saved and need to log back into my account.
GetHuman-janettme did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-janettme
Sep 6th, 2018 - 9 mons ago
I have an issue with Snapchat too
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Seen by 3 customers so far
Similar issue to 13378 others
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GetHuman-janettme started working on this issue
Sep 6th, 2018 4:22pm