My daughter is autistic she has a snack chat account her username is Kimberlyatkimy She...

GetHuman1043414's customer service issue with Snapchat from August 2018

Help with my Snapchat issue
The issue in GetHuman1043414's own words
My daughter is autistic she has a snack chat account her username is Kimberlyatkimy She has a lot of pictures and think she wants to keep and cannot remember her password She forgot to verify her email address and I think that’s part of the problem I know that you have issues with security and I understand that but I need to know how to help her recover this account because she is very upset how can we change the password her email is K*****@***.com Please advise
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Customer service issue
Reported by GetHuman1043414
Aug 27th, 2018 - 4 mons ago
I have an issue with Snapchat too
Fixed
Seen by 5 customers so far
Similar issue to 12397 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman1043414 started working on this issue
Aug 27th 8:08pm
GetHuman1043414 indicated the issue is not fixed yet.
Aug 28th 2:29am
GetHuman1043414 indicated the issue is not fixed yet.
Aug 28th 2:37am
GetHuman1043414 indicated the issue is not fixed yet.
Aug 29th 3:02am